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LEGAL & PROFESSIONAL SERVICES

Client Intake That Runs Itself

Automate intake questionnaires, document collection reminders, and secure CRM client folder generation—so new clients are onboarded in minutes, not days.

85%Onboarding time reclaimed
12 minDown from 5 days
EncryptedDocument portals
Make.comClioDocuSignGoogle DriveCRM SyncEncrypted PortalsDocument RemindersWebhooksMake.comClioDocuSignGoogle DriveCRM SyncEncrypted PortalsDocument RemindersWebhooksMake.comClioDocuSignGoogle DriveCRM SyncEncrypted PortalsDocument RemindersWebhooksMake.comClioDocuSignGoogle DriveCRM SyncEncrypted PortalsDocument RemindersWebhooks
Legal & Professional · scroll to explore

Onboarding in 12 minutes, not 5 days

Intake, documents and agreements move forward automatically—no chasing.

  1. Module 01 · Dynamic Intake

    Questionnaires that populate your systems

    Turn manual forms into intelligent online questionnaires that auto-populate your CRM and legal management tools.

  2. Module 02 · Document Collection

    Reminders that chase documents for you

    Scheduled, automated reminders prompt clients to upload necessary documents into encrypted portals.

  3. Module 03 · Contract & Folder Auto-Gen

    Retainers and secure folders created instantly

    Auto-generate retainers, service agreements, and secure cloud storage folders upon booking or payment verification.

intake.questionnaireillustrative
Web formquestionnaire
Make.comscenario
Clio / CRMnew matter
10:14:02 submit intake.completed · Estate Planning
10:14:03 map fields → contact, matter, conflicts
10:14:04 create matter #2041 opened ✓
10:14:04 notify attorney assigned · Slack ping ✓
✓Government-issued IDreceived
✓Signed engagement letterreceived
…Proof of addressreminder · day 2
…Financial statementsreminder · day 3
50%
10:20:11 trigger payment verified · retainer fee
10:20:12 draft retainer.pdf generated ✓
10:20:13 e-sign DocuSign envelope sent ✓
10:20:14 folder /Clients/Whitaker/ created ✓
10:20:14 access permissions applied · encrypted ✓
10:20:15 status onboarding complete ●
The Bottleneck

Admin work is the slowest part of billing hours

Every day spent chasing paperwork is a day the matter hasn’t started.

BEFOREManual operations

  • Paper-style forms retyped into case software
  • Staff emailing clients to chase missing documents
  • Retainers drafted and sent manually
  • Client folders created by hand, inconsistently

AFTERScaleFlow pipeline

  • Smart questionnaires fill your CRM automatically
  • Timed reminders collect documents into encrypted portals
  • Retainers generated and sent for e-signature instantly
  • Secure client folders created on booking or payment
Blueprint 1 · Professional Services

Reducing Client Onboarding Cycles from 5 Days to 12 Minutes

Quantified Operational ResultReclaimed 85% of onboarding time by automating intake forms, document requests, and client folder generation—reducing onboarding cycles from 5 days to 12 minutes.
BEFORE5 days
AFTER12 min
Make.comClioDocuSignGoogle Drive
85%Onboarding Time Reclaimed
How We Deploy

From audit to autopilot

01

Systems Audit

15 minutes to find the bottlenecks in your client onboarding workflow.

02

Custom Blueprint

A step-by-step automation blueprint within 24 hours.

03

Build & Integrate

Pipelines connected to your existing tools and tested end to end.

04

Monitor & Optimize

Retries, alerts and reporting keep every node operational.

Questions

Frequently asked

How is client data kept secure?

Documents are collected through encrypted portals and stored in access-controlled cloud folders. We configure permissions as part of every build and apply NDA-level confidentiality to audit inputs.

Does it integrate with Clio?

Yes. Clio is part of the stack used in our professional-services blueprint, alongside DocuSign and Google Drive, connected through Make.com scenarios.

Can we keep our own intake questions?

Absolutely. We build the questionnaire around your existing forms and practice areas, then map answers to the right CRM and matter fields.

Will this replace our staff?

No—it removes repetitive chasing and data entry so your team spends time on client work instead of paperwork.

Onboard Clients in Minutes, Not Days

Schedule a 15-minute Systems Audit and receive a custom automation blueprint.

Book a Systems Audit